Our Shipping Policy and Rates

We are happy to ship almost anything within the lower 48 states. We have shipped further, so please inquire via email info@westhillshop.com or phone (802-387-5718) and include your shipping address.

Once we have your info we will give you an estimate. We set rates as fairly as we can, usually just enough to break even. You may need to call or email us for rates to Canada, Alaska, and Hawaii, and expedited rates.

We can't ship bikes outside the U.S. or Canada because the cost is too high - and often tracking is impossible once the bike leaves the US.

IMPORTANT: if you return items we have to deduct our shipping cost from your refund.

BIKE SHIPPING (Lower 48 States):

We charge a flat rate of $60 to box a bike for shipping. We will also gladly ship your bike for you. We ship via UPS.

Shipping costs for bikes have risen dramatically as of late, with charges being especially high for 29ers or heavy downhill bikes. We always try to minimize your shipping costs during box selection and packing. Costs vary depending on the size of the bike and where it's going to and final shipping charges can't be accurately calculated until a bike is boxed.

We strongly recommend including the cost of insurance for the bike.

If you have any questions, please email or call us. Thank you!