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Home > International Shipping - West Hill Shop
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International Orders
Outside the U.S. and Canada
No bikes or skis.We cannot ship bicycles, skis, or excessively large or heavy items outside the US or Canada because of the exorbitant shipping costs.
Shipping.We have set flat rates for a few categories (such as clothing or shoes to Europe), but otherwise we calculate shipping rates (via US Postal) item by item - you can place your order and we'll email you with the charges for your approval, oremail usand ask what the shipping rate would be.
Payment.You have two options, credit card orPayPal.
-PayPal is generally the fastest and easiest - it costs you nothing to use, and we simply wait until the funds reach our account. The PayPal account name and address, however, must match the name and address we are shipping to.
-For credit cards, we must have the name, address, and customer service phone number of the bank that issues your credit card, and the verification code from the back of the card. The name on the card must match the name we are shipping to. It can take several days for a credit card charge to be approved (for credit cards within the US or Canada, we can do it automatically.)
Customs or Duty.You are responsible for any customs or duty charges, and should check on this before placing your order. We will put the value of the item on the customs form, and will not indicate that it is a gift.
Signature Required.For all international orders, signature required upon delivery.
Any questions, pleaseemailor call us. Thank you!
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